Dafaq Lower my ban

I was banned due to"In regards to 6xpink not getting a rank back in the instant he was demanding, you told him to charge back despite telling you both three times kane was a busy man and wait it out." I can understand that; In my defense I actually stopped after a while; whereas other users carried on influencing him. I'm sure Kane is a very busy man and I respect everything he and the staff team do. I am sincerely sorry for what my words and actions have done. I've been banned for 8 years due to this reason; and I'm missing the hotel, If we could sort something out; whether it's lowering my ban etc, that would be appreciated.