Account not logging in - reset password

Hello -

I recently tried to come back to Fresh after multiple years on break. Every time I logged into Fresh before, I had an email from 2015 starred in my inbox from resetting my password back then that had my password. Upon putting in my details today, I wasn't able to login into my account. I reset my password again multiple times, but I still can't access my account.

I know my account still exists on the server, because the email I received contained my username in it as well. Any help would be appreciated, thanks!

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Could you please provide your username and email registered to that account. Also the IP Address linked to that account whereas possible. Thank you.
[MENTION=79]Chels[/MENTION]