[TPL] Ban Appeals [TPL]
This is the template we are forcing users to follow for them to have an appeal processed and reviewed promptly
Include username of the account that was banned :
Include username of the staff that added the ban :
Expiry date :
Email of the account in question :
Reason for the ban :
Why the ban should be lifted? :
We process all ban appeals except a several these include things such as scamming, advertising, blackmailing, threatening, and charging back payments are not going to be reviewed and instantly denied. However everything else is appeal able at this time.
Excuses such as it was a family member or I was banned for no reason are invalid and will not be processed.
Attacking the staff member in an appeal will not get you anywhere either
Being banned by a staff member who is no longer active on the hotel will have slower appeal response time as they're not here to explain why the ban did happen and we'd have to check it entirely
Please be sure to check back here every so often as we can change the concept of how ban appeals are examined.
Thanks for the read & if this helped you save time feel free to show me some love and give me a like ;)
Automatic server bans can not be appealed as they're lasting only an hour.
UPDATE : 16/10/2015
Forum staff are only allowed to handle appeals they have jurisdiction in handling for instance they've either banned the user or are taking over the case for a former staff member.
Updated ban appeal policy for the automatic server ban.
New terms added to the ban appeal policy