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Thread: My Account is now gone because of this Rollback

  1. #1
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    My Account is now gone and It "doesn't EXIST" because of this Rollback

    My Name is Hyurno in fresh hotel and I just created this account last Month (But Definitely not april 10) I have bought 100 thrones and Anti-Wipe from the store. Now that I can't access my account because of this rollback I can't use them anymore and I just wasted my money for this.

    ----EDIT----
    I created a new account and the name is the same "Hyurno" so if the staff will give my anti-wipe and 100 t's please give it to this account or if you caan recover the old Hyurno IT WOULD BE GREAT!
    Last edited by Hyurno; 05-18-2015 at 05:07 AM.

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    if you have the purchase/receipe order i'm sure the staff team will give you the items and wipe protection, as for the user no clue.

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    The invoice should be within the "Invoices" section of the Shop tab. Send an email to [email protected]

    edit: I'm not 100% positive that's the right email. Try it anyways though.
    Last edited by Cake; 05-18-2015 at 02:29 AM.

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    No I cant go to my account Hyurno because of the roll back It doesn't exist

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    Make a new account.

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    Why? I used real money to buy 100 thrones and anti-wipe now I can't get into my account. If I made a new account It would just put my money into waste. And I think cannot get them from a new account

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    Thats why you would email the fresh support team. I'm sure they will handle it diligently. They have a lot on their plates right now. Just make a new account so they have something to fall back on to return your things to. I'm not a staff member, but that's exactly what I would do.

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    ohhhhh ok thanks c:

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