Below is the format you need to fill out fully in order to get your password reset.
Fresh Hotel username: vinnnny2
Email address: [[email protected]]
Country of residence: Brazil
Approximate registration date: 05-Oct-2013
Last sign in date: 10th March 21:35 PM
Internet Protocol address: 200.199.157.100
Internet service provider : (Velox)
Username of other account(s) on the same IP Address: Luanatico, Vini2884.