Banned but... not banned?

[Elonnah]

So I know I'm not banned because my friend says I'm not when he looks on my page but everytime I try to log in it says I am. Me and my friend recently tried to help a friend (@ drxy or cute) get his account back and it took hours but we thought we had it but now it's saying I'm banned. So confused. I thought it had something to do with my ip but it won't change for some reason. i'm trying to figure it out.

[Kane]

Clear your cookies and cache and don't post in this section ever again

Go to help and support.