Below is the format you need to fill out fully in order to get your password reset.
Fresh Hotel username: Nail1122
Email address: I had lot's of emails, I think it was
Country of residence: Selangor, Malaysia
Approximate registration date: 19/10/2012
Last sign in date: 18/8/2013
Internet Protocol (IP) address:
Internet service provider (ISP): Telekom Malaysia (TM)
Username of other account(s) on the same IP Address (optional): Whiteforce1122