Password change request, since it won't let me

[Kane]

Fresh Hotel username: Mel
Email address: [email protected]
Country of residence: US
Approximate registration date: June 22, 2012
Last sign in date: 3 days ago - July 23, 2016
Internet Protocol (IP) address: 24.116.245.226
Internet service provider (ISP): Cable One
Username of other account(s) on the same IP Address (optional):

We're not doing password resets anymore for accounts and advice everyone to use the forgot password system, but if it's any help the email and the username you've entered do not match on our system.