Account issues

[Ryanmcainsh1]

Fresh Hotel username: Ryanmcainsh (Account in question is Ryanmcainsh1)
Email address: [email protected]
Country of residence: Scotland
Approximate registration date: 20/2/2015 (Date of welcome email) But the page says 04-Apr-2012
Last sign in date: 2/9/2016
Internet Protocol (IP) address:151.231.103.40 (May have changed from original ip due to router upgrades from sky e.t.c)
Internet service provider (ISP): SKY
Username of other account(s) on the same IP Address (optional): Ryanmcainsh, Ryanmcainsh1, Scott62010

Please note this isn't exactly a password reset request, as Daniela already told me they don't really do those anymore, this is just me wondering if I can be informed of what the current email on the account is and whether it is one of mine or not. (You can also delete the post made by my cousin if you want to avoid bulk threads about the same thing)

The issue with the account is that my email I registered the account with and verified it with (Proof of welcome email from fresh etc) seems to have been unlinked or changed from my account. I'm not sure whether this is because of the rollback, me just not remembering the email (although I don't think so) or just general unexplainable problems, but I just know it's definitely not the email it should be or originally was.

If you're able to tell me the email linked or any other information hopefully that will help me understand whats happened, thanks.

[aka]

The email linked to user Ryanmcanish1 is [email protected]. If this is not your email, we are unable to assist you further.

[Kane]

You've been provided the email used upon registration, that is about as much help you will get from us.