Before the day that I was banned Owen had banned me for 2 hours and called me a loser, whatsoever. After that I was able to log back in the game and everything was fine from that day on. The next day (which was the day that I was banned again) when I logged in I seen that I was banned again and I was so confused knowing that I haven't even been on it so I knew something wasn't right. So I signed up on the forums to appeal, the first time when I had appeal my situation was not resolved or was replied back to me and was moved to the resolved appeals. So I appealed the second time and waited two days or so. Go on the link below.