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Thread: Account not logging in - reset password

  1. #1
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    Question Account not logging in - reset password

    Hello -

    I recently tried to come back to Fresh after multiple years on break. Every time I logged into Fresh before, I had an email from 2015 starred in my inbox from resetting my password back then that had my password. Upon putting in my details today, I wasn't able to login into my account. I reset my password again multiple times, but I still can't access my account.

    I know my account still exists on the server, because the email I received contained my username in it as well. Any help would be appreciated, thanks!

    F

  2. #2
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    Kylie's Avatar
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    Could you please provide your username and email registered to that account. Also the IP Address linked to that account whereas possible. Thank you.
    @Chels
    Last edited by Kylie; 03-31-2020 at 02:28 PM.

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