Muted and cant enter a room.

**xbamitzryanx** · 04-17-2020

Hello. My acount seems to be muted and I cant enter or create a room. Im not sure why.

**Kylie** · 04-18-2020

Hi. You are either using a VPN or you are banned on another account which keeps you on the hotel view. What is your username?

**xbamitzryanx** · 04-18-2020

Acount name. JeromeSvart. Not using a vpn. I was able to play two days ago, but yesterday I can get into the hotel,but not enter any room or chat with anyone.

**Kylie** · 04-18-2020

Disable any add-ons on your browser, and try a different browser with no-add ons. If that doesn't work then @Kane shall deal with your situation.

**xbamitzryanx** · 04-18-2020

Well I have tried both now. Disabling all add-ons I can on chrome doesnt worker. and Microsoft edge with no add-ons dont seem to work either.

**Chels** · 04-18-2020

Sounds like a machine ban to me.

**xbamitzryanx** · 04-18-2020

So what does this mean? Im not sure why I would have been banned.and is there any way to get unbanned?

**Chels** · 04-19-2020

Do you have any other accounts? Any banned previously as the only way to check your issue would be to come clean on any previous account bans

**xbamitzryanx** · 04-19-2020

I do have more acounts. But I dont think any of them are banned either. would you like me to list them?

Well I have now checked all my accounts,on my profile none of them are banned.Not sure what more to do

**Kylie** · 04-19-2020

Originally Posted by xbamitzryanx

I do have more acounts. But I dont think any of them are banned either. would you like me to list them?

Well I have now checked all my accounts,on my profile none of them are banned.Not sure what more to do

List your accounts please so we can check. Are you using a normal browser - No puffin or anything?