Quote Originally Posted by Kingsman View Post
If there are busy in the hotel to reply, that doesn't mean they have time to reply on the forums too.

We all have our own lifes as well, so... have a :help tool would be much more efficient, and they can attend to us when they see the message.
i do see your point but i still think forum is more efficent ways of reaching for staff help its like you said you stalk them and they always afk or busy.