Please note that when we do updates it may not be something physical you can notice.
Servers have hardware failures, need software updates and much more. When Fresh is offline it is for a reason, we don't take it offline to be mean.

We really do understand that Fresh Hotel is the place where you all hang out with friends and it's your place to be who you want to be.
We understand how important Fresh is to all our players and do our hardest to get updates done with the least amount of impact.