Money wiped... Not impressed

**moorytheroc** · 09-19-2015

I have been a player of Fresh Hotel since year 2 (or somewhere near), and during a time before this summer my money and pixels were wiped to 80M. I have bought Emerald VIP and Ultra VIP, now those are old school but would be the equivalent to today's Gold VIP. I expect a reply and apology along with my upgrade and my replacement 700M (amount before) soon. The provided screenshot is my VIP badges alongside my achievement score.

-moorytheroc

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**TheUndertaker** · 09-19-2015

I can tell you now that you will have to pay again for V.I.P as it has been updated and is way better than before.

**Cattle** · 09-20-2015

Ultra VIP, ect has been gone for a while. It's now been upgraded, and unfortunately you'll have to re-purchase.

Credits/pixels were also reset a time ago, and no one was reimbursed. Nothing will be done about this.